Nothing happens, when try to turn on computer?
- Try power button again, pressing firmly on the
- Check the power cable into the back of the PC.
Make sure, the cable is firmly seated.
- Retry the power button.
- Check other devices that may be plugged into the
power strip or wall outlet to see if they
have power. If so, try swapping the power
cable plug for the PC into another outlet
you know is working.
- Try the power button again.
Hear PC making noises when turn it on,
but have no picture?
- Make sure the monitor is turned on, and that the
cable running between the PC and the monitor
is firmly seated. If there is a separate
power cord, check that it is firmly connected
to a live power source as well.
- Check if the screen has either a green or amber/orange
light on it. If so is that light solid
- If it is checked this, contact IT person and what
has been checked.
if computer freezes and the mouse is not
- In many application programs, the “Esc” key is
a general-purpose key, used to cancel or
back up a step in the current operation.
- If the “Esc” key doesn't solve your problem. Reboot
computer by holding down “Ctrl+Alt+Del”
- Rebooting erases memory and reloads the operating
system; lose any data currently in memory.
In some programs, you may damage data as
well, so only use this key combination
when you can't think of any other solution.
- Reset button restart computer
without actually flicking the power switch.
The main power to the computer's components
is not interrupted. This saves wear and
When all of a sudden mouse stops working
connection at the back of the computer
to the mouse may be loose.
caused the software driver for the mouse
best thing to do is to close all of the
programs that are working on using the
keyboard and restart the computer.
down the Alt key and press F4, close
what you are working on.
hold down the Ctrl key and press the
Esc key to have the Start Menu pop up.
the U key to get the shutdown command
to activate and hit the Enter key to
shutdown or restart the machine.
Assuming the connection in the back of the computer is tight,
and then the mouse should work again
once the computer is restarted.
The picture on the monitor/screen is not
in the center?
If the screen is not centered on monitor. Each monitor has
settings that allow the user to adjust
the horizontal and vertical placement
of the desktop on the monitor display.
Generally, these adjustments are made by using buttons on
the lower edge of the monitor.
These buttons are sometimes clearly labeled and other times
just marked by obscure symbols.
Using these buttons you can change the horizontal and vertical
placement of your monitor to center it
on the screen.
Can’t hear sound on computer?
first thing to check is that the speaker
wires are plugged into the proper port
on the back of the computer. The microphone
port is located right next to the speaker
port, and it is easy to get them confused.
you have checked that the speaker cable
is plugged into the back of the computer
tightly, then verify that you have power
going to your speakers and that the speakers
are turned on. Some speaker sets have
separate power supplies, while others
draw their power from the computer. If
the speakers are turned on, turn the
volume all the way up so you will know
when the sound starts working. If there
is a little speaker symbol on the Taskbar
near your clock, double-click on that
symbol and make sure that the volume
control is set high enough and that the "Mute
All" or "Mute" is not
checked. If these are checked, it will
turn the sound off on your system, even
if the speakers and other equipment are
working just fine. If you are still having
a problem with your sound, you should
have your computer looked at by your
Basic steps, when having trouble in printing?
- Be sure the printer is turned on.
- Check to see if the ink cartridges are full.
- Check to see if the printer cable is fully plugged
into the back of the computer and the printer.
- Click Start / Settings and go to Printers to see
if the printer icon is black or is it grayed
- Is there paper in the printer?
- Install new print cartridges if you have them
available to you.
- If you are trying to print to a network printer,
be sure you are plugged into the network.
- Be sure there is not any paper jammed in the printer.
Basic steps, when cannot login to computer,
or cannot access all of network applications?
- Check, if the Windows Sign-on screen appears.
- Using the correct username and password?
- Make sure the Caps Lock is not ON and the Numb
- Be sure the network cable is plugged into the
network card on back of the computer.
- Make sure light is ON, on the network card.